Terms & Conditions & Privacy Policy
Last updated: November 30, 2025
Terms & Conditions
1. Introduction
These Terms & Conditions govern your use of the Heavenly Touch Care Limited website and the services we provide. By using this site, you agree to these terms in full. If you disagree with any part of these terms, please discontinue use of the website immediately.
2. Service Information
Heavenly Touch Care Limited provides non-medical home-care services. Information on this website is for general information purposes only and should not be taken as professional medical advice.
3. Use of Website
You agree to use this website lawfully and not engage in any activity that may damage, disrupt, or interfere with its functionality or security.
4. Limitation of Liability
While we strive for accuracy, Heavenly Touch Care Limited does not guarantee that all website content is complete or up to date. We are not liable for any loss or damages resulting from reliance on information provided here.
5. External Links
Our website may contain links to third-party sites. We are not responsible for the content, security, or privacy practices of these external websites.
6. Changes to Terms
Heavenly Touch Care Limited reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website indicates acceptance of the updated terms.
Privacy Policy
1. Introduction
This Privacy Policy explains how Heavenly Touch Care Limited collects, uses, stores, and protects your personal information in accordance with applicable data protection laws.
2. Information We Collect
We may collect personal information such as your name, email address, phone number, and message details when you submit a contact form or communicate with us.
3. How We Use Your Information
Your information may be used for the following purposes:
- Responding to enquiries and providing support
- Improving our services and customer experience
- Internal record-keeping and communication
4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or misuse.
5. Sharing Your Information
We do not sell or share your personal information with third parties unless required by law or necessary to deliver our services (e.g., communication partners).
6. Cookies
Our website may use basic cookies to improve user experience and website performance. You can disable cookies through your browser settings.
7. Your Rights
You have the right to:
- Request access to your personal information
- Correct inaccurate data
- Request deletion of your data (where applicable)
- Withdraw consent at any time
8. Changes to This Policy
Heavenly Touch Care Limited may update this Privacy Policy occasionally. All changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website’s contact form.
Get in Touch
Have questions or need support? Send us a message and our team will reach out shortly.